Telehealth Triage Agent
Performs symptom assessment, risk stratification, and care coordination — reducing ER overcrowding and getting patients to the right care level faster.
Core Capabilities
What Telehealth Triage Agent does for your team every single day
Symptom Assessment
HIPAA-compliant structured intake using validated clinical protocols
Risk Stratification
Flags emergent, urgent, and routine cases with explainable AI logic
Care Routing
Directs patients to telehealth, urgent care, or ER as appropriate
Appointment Booking
Integrates with Epic, Cerner, and Athena to schedule in real time
Prior Auth Checks
Verifies insurance eligibility and authorization requirements instantly
Follow-up Coordination
Automates post-visit check-ins and medication adherence reminders
How it works
Clinical configuration
Map your triage protocols and care pathways into the agent framework
EHR integration
Connect to your Epic, Cerner, or Athena instance via FHIR APIs
Launch & monitor
Deploy with clinical oversight dashboards and escalation triggers
Industry Use Cases
Pre-visit intake and triage for virtual care platforms
Digital front-door triage reducing walk-in wait times
Member navigation and care gap closure programs
Employee wellness program coordination and first response
Native Integrations